Shipping & Delivery Policy

Laxmi Opticians Online Store | Last updated: 12 November 2026

1. Where We Ship

We ship to all serviceable PIN codes across India through reputed courier partners. International shipping, where offered, is shown at checkout with applicable charges and timelines.

2. Processing Time

• Ready-stock products: dispatched within 1-2 business days of order confirmation.
• Prescription / customised eyewear: dispatched within 5-7 business days, as lenses are made to your prescription.

3. Delivery Time

After dispatch, delivery usually takes 3-7 business days depending on your location. Remote areas may take longer. Business days are Monday to Saturday, excluding public holidays.

4. Shipping Charges

Shipping charges, if any, are clearly shown at checkout before payment. Shipping is free for eligible exchanges and for damaged, defective or incorrect items.

5. Order Tracking

Once dispatched, you will receive the courier name and tracking number by email/SMS/WhatsApp.

6. Delays and Non-Delivery

If your order is not delivered within 10 business days of dispatch, contact us. If the shipment is lost or cannot be delivered, we will re-ship it or issue a full refund to your original payment method, as per our Cancellation, Return & Refund Policy.

7. Receiving Your Order

Please do not accept a package that looks tampered with or damaged, and report any issue within 48 hours of delivery.

8. Store Pickup

Where available, you may choose to collect your order from our Ahmedabad stores.

9. Contact

Email: info@laxmiopticians.com | Phone: +91 98981 04755 / +91 98982 38128